Terms

All decals on this site are artistic representations and are produced under the “fair use” section of the U.S. Code – 17 U.S.C. § 107.


Decal stickers that are sold by Custom Sticker Shop are in NO WAY related to produced by or in cooperation with the respective brands that the decal(s) may depict.

Contact us

[email protected]
Custom Sticker Shop
3124 S Link
Salina KS 67401

Payments

We accept Visa, MasterCard, Discover, or American Express.

 

We are also a Verified Premier PayPal merchant and accept all credit cards through the PayPal Processing Center.

If your credit card is declined we will contact you by phone or email, our system may attempt to process the order for up to 30 days after purchase date.

 

Checks, Money orders or COD are not accepted.

 

Product Return Policies.

Please note that our products are cut to order to the size and color your specify when you place the order. Refunds will be in the form of a STORE CREDIT.

If for some reason you are not happy with your product please contact us by email within 30 calendar days of receipt of the product at [email protected] for a refund less shipping and handling and a 20% restocking fee.  You must obtain a RMA# to write on the original receipt and place inside the returned package. RMA# will be emailed to you after contacting us to request the return.

Decals are not designed to be left rolled for long periods of time.  Please install your decals as quickly as possible to prevent wrinkles that may occur in the shipping process.  Refund or replacement will not be issued for decals that are left in the box for long periods of time.

Please return Items to


Custom Sticker Shop

3124 S Link
Salina Ks, 67401

Special orders, Custom orders including T-shirt Orders

Custom text orders and bulk orders are not eligible for returns or exchanges without incurring a restocking fee even on exchange. Once these are cut they can not be resold they are one off custom made specifically for you.

Returns or exchanges are not accepted for Special orders without incurring a restocking fee, any items custom made including text, shirts, custom windshield banners, camo cut vinyl  etc.  again these are custom one off designs made specifically made for you.

Camo can not be returned.  The camo is special ordered and can not be returned.

Custom Sticker Shop is not responsible for damage due to improper installation and credits will not be given for improper installation.

Full Installation Instructions are available here Installation Instructions

Buy 3 get 1

To use the buy 3 get 1 free promotion, you must add 4 items to your cart and enter the coupon code BOGO in the coupon field box during checkout.

If you fail to add 4 items to your cart and enter the coupon during checkout, the promotion will not be fulfilled.  The Bogo is only valid once per order.

Shipping

SHIPPING PROFILES

Please allow up to 3 business days before shipment leaves warehouse

*Expedited will ship the next business day. Excludes  weekends and Holidays Orders will ship next available business day.

*Expedited shipping does not apply to t-shirts.  Shirts have to be produced it can take up to 7 days to ship t-shirts

Economy – expected delivery 10-14 business days

First Class – 5-9 business days

Expedited – 4-6 business days

Please note it may take up to 24 hours before USPS updates tracking numbers on the USPS website.

International Shipping

International shipments are made via USPS First Class International.  Please note international shipments have NO guarantee for delivery. (please use as your own risk no refunds will be given for lost orders via USPS for international delivery.

If you provide a invalid address and the item is returned by the post office, you will be subject to a additional shipping charge that will be charged to your original form of payment.

Hours of operation

Normal Business hours are from Monday through Friday 8 am to 4 pm.  Closed Saturday and Sunday.

Holiday Hours

Please note orders placed over holidays and holiday weekends will be processed on the next business day.

Order Cancellation

Canceled order will incur a 20% cancellation fee to cover the cost involved with processing a order and fees incurred from advertising and payment processing.

Declined Cards

In the event your payment is declined, we reserve the right to process the card again for up to 30 business days.  If we are required to attempt to process the card again you may incur a $1.00 service charge in addition to the total of the original order amount.

 

Privacy

This privacy statement discloses the types of information we gather, how we use it and how to correct or change it.

What personal information we collect
Custom Sticker Shop collects personally identifiable information when you register on our site. The information collected may include any of the following: email, name, IP address, browser information, address, billing address. Any comments or questions you submit are recorded as well. Also, comments about you as a seller or buyer will be collected and may be view able by other clients. Collection of information takes place at various times while navigating our site and using its software. When entering our site, information may be collected about previous sites the person has viewed. If questions or comments have been submitted via email or a forum on our website, personal information is collected as well.

How we use the information collected
The goal of collecting customer and viewer information is to create a friendlier, smooth, efficient, safe and customized experience while working with Custom Sticker Shop. Personal information submitted at the time of registration may be used by Custom Sticker Shop to help complete your order, but will not be sold or distributed.

Other information
By submitting personal information to us or using our site, you agree that we may collect and use such personal information in accordance with our privacy policy or as permitted by law. If you do not agree with these terms, do not provide any personal information to us. If you refuse or withdraw consent, or do not provide us with any necessary personal information, we may not be able to provide you with service.

Removal from our Database
To request removal from the database, simply file a support request and we will be happy to remove your information immediately. Every email sent to you from Custom Sticker Shop will also include a link to remove your email address from the mail server. If you request that we modify or remove all of your personal information, we will promptly do so, to the extent possible. Once your personal information has been removed you will not be able to use our services unless you re-register.

Children
Custom sticker Shop uses reasonable efforts not to collect, use, or disclose individually identifiable information from children under the age of 13. Our services are not targeted at children, and children may not register for any of our services.

Cookies
Cookies are small files on the site that help us customize the site to assist in creating a better experience for you. Most of the cookies are only “session-cookies” and are deleted from your computer when you log off the site. The use of cookies on our site helps make your visit to the site more efficient. Your browser may allow you to turn off cookies on sites, but could slow down your visit to our site. If you turn off the cookies, you may be asked to re-enter your username and password more often. Cookies are not harmful to your computer.

Changing of personal information
You may edit your personal information at any time by clicking on the “My Account” tab when you are signed in to Auctiva. All information may be changed including: address, credit card information, billing address, email and more. The new information will be updated in our system and used in the collection of information when visiting Custom Sticker Shop.

Merger or Acquisition
In the event that Custom Sticker Shop merges or is acquired by another company, all current information Custom Sticker Shop has will be shared with the other company. Custom Sticker Shop will do its best to inform you of the transaction.

Questions, comments, concerns
All questions, comments and concerns can be submitted via email at [email protected] You will receive an answer as soon as possible.

Loss or theft or Damage.

In the event a package is lost by the usps or the item is stolen.  Please contact so we can file the appropriate paperwork with the USPS.   We will gladly replace the order at no charge to you while the US Post Office conducts an investigation.  Please be advised if the US Postal deems your package WAS delivered to your address, you may be responsible for the cost of the replacement shipment.

If you item arrives damaged by the post office, we will gladly replace the item.  Before a replacement item can be sipped we need a Signed written statement from you that the item was received damaged, and photos of the damage emailed to us, so we can file the insurance paperwork with the Post Office.  Please email all claims and photos [email protected]